INFRASUPPORTETC
INFRASUPPORTETC
1051 Mailing Address 3968 Westbury Way
Eagan, MN 55123
1051 Mailing Address 3968 Westbury Way
Eagan, MN 55123
Category: Computer Services
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Interview Q&A
How long have you been in business?
15 years with Infrasupport.
What is your primary product or service?
IT security, service, and support
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I've been fascinated by information technology since I was a teenager. I decided to go on my own way back in 1994 after spending several years working for a large computer company. Security became a focus back in Nov. 2000 when I learned some lessons from an incident with my own infrastructure.
How do you differentiate yourself from other businesses in your category and area?
Just like every other IT service provider, I can help customers keep the lights on. But I can also help customers come up with new and unique ways to apply current and future technology to gain a competitive edge. I was a pioneer setting up software defined perimeters allowing remote workers and branch offices to connect using the public Internet. I was one of the first to do video over the Internet, proving the concept by connecting military families in the Twin Cities with loved ones serving overseas. I'm the author of "Bullseye Breach," a soon to be popular educational book disguised as an international thriller that chronicles how a large retailer loses millions of credit card numbers to a group of criminals. And with everyone moving to "the cloud" today, I have a set of tools to help keep that last mile to the customer site working.
How many locations do you have and do you have plans to expand?
One physical location. Expansion will come when economic conditions make sense.
Provide detailed directions to your location
Two websites: http://www.infrasupport.com And my book website, http://www.bullseyebreach.com
What type of payments do you accept?
My business is B2B, so checks are preferred. So far, I've chosen not to spend money for credit card processors.
Which areas do you service?
The entire United States, but most customers are in the Twin Cities.
Who owns your company or runs daily operations?
I do.
What are your hours of operation?
24/7
What is the best compliment anyone can give you?
"I am a delighted customer."
What is your favorite quote or Bible verse?
It's my modern twist on Matthew 28:19: "Therefore, go and make disciples of all the nations,[b] baptizing them in the name of the Father and the Son and the Holy Spirit." Use the Internet.
15 years with Infrasupport.
What is your primary product or service?
IT security, service, and support
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I've been fascinated by information technology since I was a teenager. I decided to go on my own way back in 1994 after spending several years working for a large computer company. Security became a focus back in Nov. 2000 when I learned some lessons from an incident with my own infrastructure.
How do you differentiate yourself from other businesses in your category and area?
Just like every other IT service provider, I can help customers keep the lights on. But I can also help customers come up with new and unique ways to apply current and future technology to gain a competitive edge. I was a pioneer setting up software defined perimeters allowing remote workers and branch offices to connect using the public Internet. I was one of the first to do video over the Internet, proving the concept by connecting military families in the Twin Cities with loved ones serving overseas. I'm the author of "Bullseye Breach," a soon to be popular educational book disguised as an international thriller that chronicles how a large retailer loses millions of credit card numbers to a group of criminals. And with everyone moving to "the cloud" today, I have a set of tools to help keep that last mile to the customer site working.
How many locations do you have and do you have plans to expand?
One physical location. Expansion will come when economic conditions make sense.
Provide detailed directions to your location
Two websites: http://www.infrasupport.com And my book website, http://www.bullseyebreach.com
What type of payments do you accept?
My business is B2B, so checks are preferred. So far, I've chosen not to spend money for credit card processors.
Which areas do you service?
The entire United States, but most customers are in the Twin Cities.
Who owns your company or runs daily operations?
I do.
What are your hours of operation?
24/7
What is the best compliment anyone can give you?
"I am a delighted customer."
What is your favorite quote or Bible verse?
It's my modern twist on Matthew 28:19: "Therefore, go and make disciples of all the nations,[b] baptizing them in the name of the Father and the Son and the Holy Spirit." Use the Internet.
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