Tow truck and roadside assistance 24/7 service in Saint Paul, Minneapolis & Metro Twin Cities.
Smitty Big Towing & Recovery is an affordable, reliable tow truck serving Saint Paul and Minneapolis Minnesota. The tow truck service provides fast response times 24 hours a day/7 days a week throughout the metro Twin Cities area for a tow, a jump start, a flat tire change and when a car needs to be pulled out of a ditch or a snow bank. Smitty Big Towing & Recovery is a licensed, bonded and insured tow truck company based in Minnesota’s capitol city of St Paul. In order to take exceptional care of its customers and their cars, all of Smitty Big Towing & Recovery’s flatbed tow trucks are equipped with the latest roadside assistance tools and technology. In addition to towing, jumpstarting and winching, our towing specialists are also trained to assist people who are locked out of their cars and are more than happy to deliver gasoline to those who run out of gas. Next time you want to type “tow truck near me” in your search engine, instead type in “SmittyBigTow.com” or better yet, put 651.955.6475 on speed dial!
In addition to standard tow truck services, Smitty Big Towing & Recovery specializes in point-to-point, classic car transport within the St Paul Minneapolis metro area. For classic car enthusiasts who purchase a vintage, muscle or classic car and don’t want to risk driving it through the Twin Cities, Smitty Big Towing & Recovery Precision Care Service will pick it up from the seller and deliver it to its destination on a flatbed tow truck.
Smitty Big Towing & Recovery’s tow truck services are not limited to broken down cars and classic car transport. The tow truck is capable of moving many large item that a customer cannot transport on their own. Ice fishing house, tractor-trailer, a back yard shed, construction material. As a locally owned, family business Smitty Big Towing & Recovery is willing and capable of assisting with a tow truck in any way a customer might imagine. That’s small town service and attitude in the big cities of Saint Paul and Minneapolis.
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St Paul
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Classic car transport
Interview Q&A
How long have you been in business?
We've been serving the Twin Cities community since 2009 from our St Paul-based location.
What is your primary product or service?
Tow Truck. We offer many services such as towing, roadside assistance for a flat tire, dead battery, locked out of your car or run out of gas and need some gas delivered to you. We also pull cars out of ditches and snowbanks. We have a flatbed truck so as to best protect the car or truck we are towing. And we also offer transport services for custom cars, antique cars or anything else that is too big for a person to transport on their own.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I've loved cars since I was a kid so I knew I wanted a career where I'd be involved with cars. I also like to be out and about -- I couldn't imagine being in an office all day. And I like change and variety in my day. Owning my own tow truck company affords me all of these benefits.
How do you differentiate yourself from other businesses in your category and area?
One of the least trusted businesses in America is the tow truck so we work exceptionally hard to build trust with our customers. We share information on our website about how poorly-managed tow trucks rip people off so that consumers are educated about what to look for -- and to NOT fall for. These scammers are called "tow truck bandits." We also help parents about how to educate their new teen drivers so teen drivers are prepared for when (not if) they need the services of a tow truck. For example, 73% of young drivers experienced a break down in the last year and 95% of all drivers break down at least once in their lifetime. These national statistics aren't widely known. When we make people aware of this ahead of time, then they can plan ahead and know what to do when it happens to them. So building trust and education are two ways we differentiate ourselves from other tow truck drivers. We like to think our customer service is superior to other tow trucks -- and our reviews would suggest that's the case as well. Plus we keep our prices on the low end of the tow truck spectrum. Great customer service at low cost are two more ways we think we are different from other tow truck companies.
What type of payments do you accept?
We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and cash.
Which areas do you service?
Out tow truck serves the metro Twin Cities area; St. Paul, Minneapolis, South St Paul, West St Paul, Inver Grove Heights, Eagan, Sunfish Lake, Maplewood, Oakdale, Woodbury, North St Paul, Highland Park, Roseville, Falcon Heights, Mendota Heights, etc.
Who owns your company or runs daily operations?
Smitty himself!
What are your hours of operation?
We are available 24/7. Unfortunately wrecks, flat tires and breakdowns don't just occur during business hours. So our tow truck is ready to help around the clock every day of the year.
What is the best compliment anyone can give you?
That we exceeded their expectations.
What is your favorite quote or Bible verse?
"Each of you should use whatever gift you have received to serve others, as faithful stewards of God’s grace in its various forms." Peter 4:10